Welcome to my brain dump

Welcome to my ServiceNow wiki page. Here, I’ll post topics that I find interesting and want to spread awareness about. I’d encourage you to also check out my personal website at jacksoncummings.com.

New to ServiceNow? Start here:

In this series, I’ll introduce you to ServiceNow and provide an easy-to-understand, educational explanation of various topics. These articles are tailored towards a non-technical audience and will walk through the fundamentals of ServiceNow as a system. If you are a business analyst or new to ServiceNow in general, this series is for you. By the end of this series, you’ll be comfortable using a new system.

More advanced? Check these out:

I’ve got a bunch of posts on random topics that I find interesting! I’m making an effort to update this somewhat regularly, so keep checking out the Advanced section for more! Use the link below to get there.