Welcome to my brain dump

Welcome to jcmings.com. My name is Jackson Cummings and I’ve been working in the ServiceNow ecosystem since 2021. This website is a blog/wiki/random collection of things that I’ve worked on that I thought I might work on again someday. Some of this content might have also made its way to my Community profile. Regardless, if you’re here in search of a specific solution, I hope one of my random posts has got it for you.

If you’re interested in learning more about me as a person, I’d encourage you to check out one of the links below:

Why trust me? Here’s five reasons:

Don’t take me too seriously. The badges just look pretty cool on the website. If you’re looking to read some of my stuff, check it out below:

New to ServiceNow? Start here:

In this series, I’ll introduce you to ServiceNow and provide an easy-to-understand, educational explanation of various topics. These articles are tailored towards a non-technical audience and will walk through the fundamentals of ServiceNow as a system. If you are a business analyst or new to ServiceNow in general, this series is for you. By the end of this series, you’ll be comfortable using a new system.

More advanced? Check these out:

I’ve got a bunch of posts on random topics that I find interesting. I’m making an effort to update this somewhat regularly, so keep checking out the Advanced section for more! Use the link below to get there.